Oftentimes, new entrepreneurs launch their first business while holding down a day job. In this situation, most people wait to arrange for a receptionist until the new business is well established–at least until the day job is no longer necessary. That’s understandable, considering the mountains of paperwork and costs associated with hiring a full-time receptionist. However, a virtual receptionist is a wonderful way to enjoy professional, reliable reception service even while you’re still getting a new business off the ground. In fact, contracting with a virtual answering service can help you get the ball rolling faster.
When you partner with a virtual receptionist firm, you do not have to worry about completing the paperwork involved with hiring employees, setting up a payroll system or employee benefits. You simply pay for the minutes when the virtual receptionists are handling your calls–the virtual answering service takes care of the rest. With a virtual receptionist answering phone calls for your business, you can achieve your dreams with greater ease. Read on to discover four ways a virtual receptionist can help you start a business.
- Receive important phone calls while accomplishing other tasks.
As a business owner, it can be hard to catch all incoming business calls if you have a separate full-time job, or if you’re completing errands to get the new company going strong. However, it is vital that you have the ability virtual receptionist to receive phone calls from prospective clients, vendors and stakeholders, especially as your business is in its infancy. A virtual answering service can help. Virtual receptionists are happy to forward business calls to you live when you’re available. Whenever you are away from your business’ telephone line, let your virtual receptionist know so she or he can forward your incoming calls to your cell phone, home phone or any other phone number you wish. This enables you to receive crucial phone calls when it is imperative that you accomplish other tasks.
- Never miss a call from a prospective client.
Callers prefer to leave a message with a live person, rather than with an automated system. If you work a full-time job or are frequently unavailable by phone, there is a good chance that you are missing calls from people who want to do business with you. If you are not there to answer the call, statistics suggest that you may be missing out on new business, as 60% of callers hang up when they reach an automated message system.
With a virtual answering service, you do not have to worry about this loss because a team of professional receptionists is available on your behalf to handle all calls to your business. For example, if you are unable to accept phone calls while in a meeting, simply let the answering phone service know. A virtual receptionist can then take messages by hand, transfer the caller to your voicemail, relay messages from you or even answer basic questions callers may have.
- Make your new business will appear larger and more established.
Unlike an on-site receptionist, a virtual answering service does not take sick days or vacation time. Consequently, when you contract with virtual receptionists for answering phone calls, your callers will always receive personal and professional customer service. Moreover, clients won’t know that the receptionist works off-site. The only thing your clients will notice is that you have professional, courteous and capable staffers, which can make your startup appear more established. Additionally, with the ability to forward your phone calls to any phone line, your clients will never be able to tell that you are not at your business office and will appreciate your availability.